Contract Vehicle

GSA Schedule 70 – IT Products and Services
Contract No. GS-35F-0582S
Special Item Number 132-51

GCS INFORMATION TECHNOLOGY SERVICES PROVIDE COMPLETE END USER SUPPORT:

Hardware support with A+ and vendor certified technicians and established vendor relationships
MCSE and MCP certified software specialists
Help Desk staffing, management, procedure development and implementation
CISSP computer security specialists

 

NOVELL, CISCO, NORTEL, LOTUS NOTES, IIS, EXCHANGE

GCS provides a full suite of network services from installation to management and tuning of complex networks. GCS can provide certified staff for most common network configurations including CISCO, Novell, Lotus, and Microsoft.

 

ORACLE, SQL/SERVER, MS-ACCESS

GCS can provide certified support for application, departmental, and enterprise databases including multi-site distributed systems.
GCS provides a complete suite of services to quickly and effectively implement mission critical applications including analysis, design, development, testing, documentation, and training.
Our development methodology has been rated at Level III by the Software Engineering Institute (SEI) and our Quality Assurance and IV&V capabilities have been cited as “Centers of Excellence”. Our technical writing and production staff has produced highly rated technical and user manuals as well as congressional reports.

 

TECHNICAL SUPPORT EXPERIENCE

Systems engineering, integration, and implementation
Database and data warehouse design, implementation, and administration
Network systems implementation and management
Distributed systems operation, maintenance, and management
Help Desk and User Support
Enterprise engineering/reengineering and performance analysis

 

PROJECT MANAGEMENT

GCS has utilized well established project management methods and approaches on projects for the Department of Energy, the Department of Defense, and the Department of Homeland Security including best practices as identified by:
ISO 9000:2000
Information Technology Infrastructure Library (ITIL)
Project Management Institute (PMI)
Software Engineering Institute (SEI)
Six Sigma
Earned Value Reporting and Monitoring

THESE METHODOLOGIES ARE TAILORED TO EACH SPECIFIC PROJECT IN THE FOLLOWING DOCUMENTS:

• Project Management Plan
• Quality Control Plan
• Risk Management Plan
• Information Security Plan

The following GCS management processes maintain the project baseline, keep the work on schedule and within budget, sustain the quality of the deliverables, mitigate risks, and ensure the successful completion of the project deliverables:

 

• Scope and Change Management
• Schedule Management
• Cost Management
• Quality Management
• Human Resources Management
• Risk Management
• Problem/Issue Management
• Project Status Reporting

INFORMATION TECHNOLOGY CLIENTS

Here are a few of our customers that have utilized our Information Technology Services